Phoca Cart • Missing images in shop status emails and PDF attachment

Hi,
I am using Joomla 5.2 with Phoca Cart 5.0.0 Beta 79 and Cassiopeia Template. I added the Phoca PDF component and the Phoca PDF Phoca Cart Plugin, and the Phoca PDF Content Plugin.

If a "customer" (we are now learning and setting up) is placing an order, the system should send out a mail with both HTML and PDF versions of the order (or the invoice).
It works fine - but only without the company logo. It is missing BOTH in PDF and the HTML mail (shown as "broken link"), but in the source code of the mail, the image url is pointing to the correct image (a jpeg, which is displayed in the shop). I could even copy that url and open the image in the browser. This is somewhat strange.
This is the HTML code snippet from the mail - I redacted the name and url a bit:
Again, the image is online there. It's a valid url.

Here are two screenshots from what I mean:
This is how the mail looks: https://imgur.com/SSbrzla
And this is how the pdf looks: https://imgur.com/5ExOvak

Has anyone a hint where to look at?
thank you so much!
Andy

Statistics: Posted by Andreas26188 — 26 Oct 2024, 18:09

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