Hi, when you test it, do you get the same problem e.g. when you set some "cash on delivery" payment method and e.g. directly in pending status you set the emailing of gift? (testing now, everything is OK with emails).
Did you install the version 5 or upgrade from Joomla 4 version. Because there can be obsolete column for valid_to field in database.
Table:
phocacart_coupns
column:
valid_to
The structure should be:
![Image]()
Check this table for data, if there are stored the coupons:
- if not, this problem can influence sending emails
- if yes (there are data of gift coupons, then the problem (valid_to) should not cause not sending of emails). Then you should check the order status if it is properly set (email of gift vouchers)![:idea:]( "Idea")
Jan
Did you install the version 5 or upgrade from Joomla 4 version. Because there can be obsolete column for valid_to field in database.
Table:
phocacart_coupns
column:
valid_to
The structure should be:
Check this table for data, if there are stored the coupons:
- if not, this problem can influence sending emails
- if yes (there are data of gift coupons, then the problem (valid_to) should not cause not sending of emails). Then you should check the order status if it is properly set (email of gift vouchers)
Jan
Statistics: Posted by Jan — 10 Apr 2024, 00:46